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Bachelor of Science (Honours) in Hospitality Management

(R2/1013/6/0003) (01/27) (MQA/FA 0794)

Duration

Full Time: 3 Years

Intakes

March, July, November

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Programme Overview

The Bachelor of Science (Hons) in Hospitality Management program offers knowledge and competencies, to students, who have chosen a career in this service industry. Students may select either hotel or tourism specialization. The experiential learning, project-based approach and practical training will provide students with the necessary competencies to function effectively as leaders in the industry.

Sl.No. MQA Subject Code Subject Name Credits
1 BHCC6113 Fundamentals of Management 3
2 BHCD6124 Fundamentals of Kitchen 4
3 ENG6003 English 1 3
4 BHCD6113 Introduction to Hospitality and Tourism Management 3
5 BHCD6123 Food and Beverage Management 3
6 (MPU3193)/(MPU 3143) Kursus Falsafah dan Isu Semasa (Philosophy and Current Issues Course)/Malay Language Communication 2 3
7 BHCD6263 Front office management 3
8 BHCD6373 Housekeeping Management 3
9 BHCD 6253 Hospitality accounting 3
10 BHCD6383 Hospitality human resource management 3
11 ENG6004 English 2 4
12 BHCD6243 Event Management 3
13 MPU3183 Penghayatan Etika dan Peradaban (Appreciation of Ethics and Civilizations) 3
14 BHCD6893 Hospitality Training and Development 3
15 BHE 6803 Travel and tour 3
16 BHCD6483 Hospitality Service Management 3
17 BHCD6403 Hospitality Marketing 3
18 BHCD6413 Hospitality Revenue Management 3
19 BHE6973 Customer service in hospitality industry 3
20 MPU 3342 Dasar Kerajaan dan Awam Malaysia/ Malaysian Government and Public Policy 2
21 BHE6423 Food Culture 3
22 BHCD6653 Hospitality Management Accounting 3
23 BHCD6663 Hotel Management 3
24 MPU3412 Community Service 2
25 BHCD6523 Hospitality Information System 3
26 BHCD6543 Hospitality Strategic Management 3
27 BHCD6533 Hospitality Procurement 3
28 MPU 3232 Leadership Skills and Human Relation 2
29 BHE6313 Tourism planning and development 3
30 BHCC6733 Organizational Behavior 3
31 BHCD6773 Restaurant Operation Analysis 3
32 BHCC6743 Entrepreneurship 3
33 BHCD6783 Research Methodology 3
34 BHE6743 Environmental management in hospitality industry 3
35 BHCD6823 Restaurant Layout and Design 3
36 BHCD6813 Public Relation 3
37 BHE6963 Recreation And Leisure Management 3
38 BHE6863 Hospitality law 3
39 BHM6918 Industrial Training 8

Entry Requirements :

  1. Passed the Malaysian High School Certificate (STPM) by obtaining at least Grade C (CGPA 2.00) in 2 subjects; or
  2. A-Level pass with at – least Grade C (2.00) in 2 subjects; or
  3. Passed Unified Examination Certificate (UEC) with at – least Grade B in 5 subjects; or
  4. Passed Matriculation / Foundation / Foundation with at – least 2.00; or
  5. Passed Diploma in related field with minimum CGPA of 2.00; or
  6. Route APEL – Candidates must be 21 years or older in the year of application, have relevant working experience and pass judgment APEL conducted by MQA (PPT subject to the basic quota students APEL established that a maximum of 5% of the total population of students in a given time).
  7. Other recognized qualifications are equivalent to it by the Malaysian government.

 

English Requirements :

IELTS at least 5.5 points or TEOFL score 550 points for international students.

The graduates will continue their career development into middle and senior management positions in the following employment settings:

  1. Hotels, Resorts, Inns;
  2. Food & Beverage services; Restaurants, Dining Rooms, Pubs, Institutional Food services;
  3. Management Consulting Companies
  4. The employment opportunities are varied:
  5. Supervisory/Management that require advanced planning and leadership skills.
  6. Independent entrepreneurs, there are many business opportunities in the Hospitality sector, which the graduate might pursue.

The Bachelor of Science in Hospitality management programme provides students with a thorough understanding of the hospitality operations and management. Students are trained in decision-making and critical thinking through coursework, in-groups and as individuals.

The Bachelor of Science (Hon.) in Hospitality Management is a coursework-based programme. Graduation is awarded upon successful completion of all taught courses, prescribed assessments, and the capstone component within the approved study duration.

Graduate Particulars

Requirement

Mode & Duration of Study

·  Full-Time Study: 36 months

Programme Structure

Taught course modules: 40

Industrial Training: 1 Semester

Total Credits: 124 credits

Course Modules Completion

Successful completion and passing of all taught courses listed in the approved program structure

Continuous (Formative) Assessment

Completion of prescribed assessments for all taught courses and the capstone project, as applicable, including:

• Written Assessments

• Assignments

• Written Test

• Quiz

• Projects

• Case Study reviews

• Thesis writing

Final (Summative) Assessment

Passing of Final examinations for all applicable courses with the approved weightage

Project Module

Successful completion of the Project, demonstrating the application of any related tourism skills to solve a practical, real-world problem, including:

• Project proposal
• Literature / background review
• Data analysis and implementation
• Project report and presentation

Industrial Training

Successful completion of Industrial Training, demonstrating the application of theoretical knowledge and professional skills in a real industry environment, including:
• Approved industrial placement
• Defined training objectives and scope of work
• Supervised practical work and skill development
• Periodic progress reporting / logbook
• Industrial training report and presentation
• Employer and academic supervisor evaluation

Academic Standing

Students must successfully complete all coursework modules and the capstone project, with no outstanding assessments, incomplete grades, or failed courses in their academic record at the time of graduation approval.

Final Approval

Endorsement by the School, Academic Committees, and approval by the Lincoln University College Senate

Graduation is awarded only upon successful completion of all prescribed formative and summative assessment components. Students must demonstrate satisfactory attainment of the Course Learning Outcomes (CLOs) and Programme Learning Outcomes (PLOs) in accordance with the approved assessment structure of the Bachelor of Science (Hon.) in Hospitality Management programme.

About The Program

At Lincoln University College, our Bachelor of Science (Honours) in Hospitality Management program is designed for students aspiring to excel in the dynamic hospitality industry. We ensure that our students develop a strong foundation in essential management concepts and operational skills necessary for success in today’s competitive hospitality landscape.

Our experienced faculty members deliver a comprehensive blend of practical and theoretical training, equipping students with the knowledge and competencies needed to manage various sectors within the hospitality industry. This holistic approach prepares our graduates to confidently and effectively manage hospitality operations, positioning them for leadership roles in their future careers.

The Bachelor of Business Information Systems focuses on the intersection of business and technology, preparing students to effectively manage and implement information systems in a business environment. The program equips students with both technical and managerial skills, enabling them to use technology to solve business problems, improve processes, and enhance decision-making. Key areas of focus include:

  1. Information Systems and Technology
  • Understanding the role of information systems in businesses, including software, hardware, networks, and databases.
  1. Business Process Management
  • Learning how to analyze and improve business processes using information systems to increase efficiency and productivity.
  1. Data Management and Analytics
  • Focusing on the management of data, including collecting, storing, analyzing, and interpreting business data to make informed decisions.
  1. Systems Analysis and Design
  • Understanding how to design, develop, and implement information systems that meet business needs through effective systems analysis and design techniques.
  1. Project Management
  • Learning how to manage IT-related projects, ensuring they are delivered on time, within scope, and on budget, with a focus on project planning, risk management, and team leadership.
  1. Enterprise Resource Planning (ERP)
  • Gaining knowledge of integrated software systems that manage core business processes like accounting, procurement, and human resources.
  1. E-Business and Digital Transformation
  • Understanding how businesses use digital technologies, such as e-commerce, to transform operations, create new business models, and improve customer engagement.
  1. Cybersecurity and Risk Management
  • Learning about the importance of cybersecurity in protecting business information and managing the risks associated with digital threats.
  1. Business Intelligence
  • Using technology to gather, analyze, and present data that supports strategic decision-making within organizations.
  1. IT Strategy and Governance
  • Developing the skills to align IT strategies with overall business goals, ensuring that technology investments add value to the organization.
  1. Cloud Computing and Emerging Technologies
  • Exploring the role of cloud computing and other emerging technologies like artificial intelligence, machine learning, and the Internet of Things (IoT) in shaping business solutions.

Graduates of this program are prepared to work in roles that bridge the gap between business and IT, applying information systems to optimize business processes, enhance decision-making, and drive innovation within organizations.

Bachelor of Science (Honours) in Hospitality Management is designed to prepare students for careers in international markets by offering international case studies on business challenges and solutions across different economies.

Career support for Bachelor of Science (Honours) in Hospitality Management students

    • Career services: Lincoln Business School provide dedicated career services that help students connect with multinational employers through recruitment events, recruitment agency and career fairs.
    • Alumni networks: Strong global alumni networks are common in Lincoln Business School, allowing students to connect with graduates working in diverse industries worldwide.

The Bachelor of Science (Honours) in Hospitality Management is ideal for individuals who are passionate about working in the service industry and have a strong interest in managing hospitality-related businesses. The program is well-suited for:

  1. Aspiring Hospitality Managers
  • Individuals who want to pursue leadership roles in hotels, resorts, restaurants, or event management and are looking to develop the skills needed to run such operations efficiently.
  1. Customer-Service Oriented Individuals
  • Those who enjoy interacting with people and are dedicated to creating positive experiences for guests and clients, ensuring high levels of customer satisfaction.
  1. Entrepreneurs in the Hospitality Sector
  • Individuals looking to start their own businesses in hospitality, such as opening a restaurant, hotel, bed and breakfast, or event planning company, will benefit from the managerial and operational knowledge the program provides.
  1. Event Planning Enthusiasts
  • Those who are interested in planning, organizing, and managing events such as conferences, weddings, and corporate functions, and want to acquire professional skills in event management.
  1. Global Hospitality Aspirants
  • Individuals who are passionate about travel and tourism and want to work in or manage international hospitality ventures. This program provides a global perspective, preparing students to work in diverse cultural and geographic settings.
  1. Detail-Oriented and Organized Individuals
  • People who enjoy handling complex logistics, paying attention to details, and ensuring smooth operations across various aspects of hospitality businesses.
  1. Individuals Interested in a Fast-Paced, Dynamic Industry
  • The hospitality industry is fast-paced, with constant interaction with customers and the need for quick problem-solving. Those who thrive in dynamic, ever-changing environments will find this program appealing.
  1. Team Players and Leaders
  • Hospitality management often requires working in teams and leading groups of people. Individuals who have strong leadership qualities or want to develop their leadership and team management skills should consider this program.
  1. Sustainability and Ethics Enthusiasts
  • Those who are interested in sustainable and ethical practices within hospitality, including eco-friendly hotel management and corporate social responsibility, will find relevant courses in the program.
  1. Creative Problem Solvers
  • Hospitality management often involves finding innovative solutions to challenges, such as improving guest experiences or optimizing operations. Individuals who enjoy creative problem-solving will thrive in this field.

 

  • The upcoming intakes for the Bachelor of Science (Honours) in Hospitality Management program are in March, July, and November.
  • These multiple entry points provide flexibility for applicants to start the program at a time that best suits their schedule.

Admission

 

  • Passed the Malaysian High School Certificate (STPM) by obtaining at least Grade C (CGPA 2.00) in 2 subjects; or
  • A-Level pass with at – least Grade C (2.00) in 2 subjects; or
  • Passed Unified Examination Certificate (UEC) with at – least Grade B in 5 subjects; or
  • Passed Matriculation / Foundation / Foundation with at – least 2.00; or
  • Passed Diploma in related field with minimum CGPA of 2.00; or
  • Route APEL – Candidates must be 21 years or older in the year of application, have relevant working experience and pass judgment APEL conducted by MQA (PPT subject to the basic quota students APEL established that a maximum of 5% of the total population of students in a given time).
  • Other recognized qualifications are equivalent to it by the Malaysian government.

No

 

  • Diploma in any field is usually acceptable for admission. However, Diploma in hotel Management, Culinary or related fields may provide a stronger foundation for some of the core concepts in the Bachelor in Hospitality Management
  • Applicants from non-business backgrounds may be required to take foundational business courses or demonstrate their capacity to handle the program’s academic rigor.

 

  • Bachelor of Science (Honours) in Hospitality Management programs do not require GMAT (Graduate Management Admission Test) or GRE (Graduate Record Examination) scores as part of the admission process, particularly if the applicant has significant work experience or a strong academic record.

The typical documents required for Bachelor in Business Administration program application include:

  • Copy of STUDENT and Parents’ Identity Card
  • Copy of PASSPORT – INTNL
  • STPM / A Level/ UEC Cert/Slip
  • Diploma and Matriculation/Foundation Holder – Academic transcripts from all institutions attended
  • LINCOLN Registration Form
  • Proof of English proficiency (for non-native English speakers).

No

Yes, Bachelor of Science (Honours) in Hospitality Management programs allow current diploma students to apply during their final year, provided they submit proof of DIPLOMA completion before the program starts. You will need to meet all other entry requirements and provide your final academic transcript upon graduation.

There is typically no minimum age requirement for Bachelor of Science (Honours) in Hospitality Management However, many programs prefer candidates who is 18 years and above to early 30s.

A successful candidate for Bachelor in Hospitality Management program typically has:

  • A Diploma from a recognized institution.
  • STPM, A LEVEL, UEC, FOUNDATION, MATRICULATION
  • English proficiency (if applicable) and possibly GMAT/GRE scores (if required by the program). International student must score 5.5 in IELTS or equivalent

Program Structure And Duration

Below is a summary of program durations Bachelor of Science (Honours) in Hospitality Management:

  • Full-Time Study: 3 years
  • No Part-Time Study

The  Bachelor of Science (Honours) in Hospitality Management program at Lincoln University College requires students to complete 121 credit hours to graduate.

Kindly refer to our brochure by clicking on the link  lincoln.edu.my/wp-content/uploads/2024/07/Bachelor-of-Science-Hons-in-Hospitality-Management-KPTJPS-FA-07940122.pdf

The timetable is typically made available four weeks prior to the start of the semester. Students can easily access and review their schedules through the LLS student portal, ensuring they have ample time to prepare for the upcoming semester.

English Proficiency

 

  • International students must have proof of good proficiency in verbal and written English. For example, International English Language Testing System (IELTS) score of 6.0 or its equivalent.
  • If a student does not meet this requirement, HEPs must offer English proficiency courses to ensure that the student’s proficiency is sufficient to meet the needs of the program.

Yes, the Intensive English Program is available for students who don’t meet the requirement. Successful completion allows for admission to degrees.

Test scores are valid for two years from the test date.

Submit them along with your application or by the deadline outlined by the university.

Accreditation

Yes, our Bachelor of Science (Honours) in Hospitality Management is accredited by MQA and Ministry of Education, Malaysia.

 

  • Yes, accreditation significantly impacts global employability.
  • Accreditation ensures that the Bachelor of Accountancy program meets international standards of quality and rigor.
  • Employers worldwide often prefer graduates from accredited programs as they know the education received is of a high standard.
  • Additionally, accredited programs provide students with a competitive edge in the global job market, increasing their chances of securing roles in multinational companies and enhancing their career prospects across various industries and countries.

 

  • Yes, the Bachelor of Science (Honours) in Hospitality Management program is designed to meet current industry standards. The curriculum is regularly updated to align with the latest trends and demands in global business practices, ensuring that students gain relevant skills and knowledge.
  • This ensures that graduates are well-prepared to handle real-world challenges in global markets and are equipped with the competencies sought by employers worldwide.

 

  • Yes, accreditation from MQA and Malaysia Ministry of Higher Education strongly supports further education and certifications.
  • Graduates from accredited programs are more likely to be accepted into advanced academic pursuits like Master’s or D. or Doctorate in Business Administration (DBA) programs, as these accreditations assure academic rigor and quality.

 

  • The accreditation for the Bachelor of Science (Honours) in Hospitality Management by the Malaysian Qualifications Agency (MQA) is typically reviewed and updated every 3 to 5 years.
  • This regular review ensures that the program maintains high academic standards and stays current with industry developments and best practices.
  • The MQA periodically assesses the curriculum, teaching methods, and overall quality of the program to ensure it continues to meet national and international educational standards.
  • This helps to keep the program relevant, ensuring that students are equipped with up-to-date skills and knowledge for the global business environment.

Career Prospects

Graduates with a Bachelor of Science (Honours) in Hospitality Management have diverse career opportunities across the global hospitality and tourism industries. Here are some of the key career prospects:

  1. Hotel Manager
  • Hotel managers oversee the day-to-day operations of hotels, ensuring smooth management of staff, guest satisfaction, financial performance, and overall service quality.
  1. Restaurant Assistant Manager
  • Restaurant managers are responsible for the efficient operation of restaurants, including staff management, customer service, inventory, menu planning, and financial management.
  1. Event Planner
  • Event planners organize and manage events such as weddings, corporate functions, conferences, and parties, coordinating all aspects from logistics to execution.
  1. Food and Beverage Manager
  • Food and beverage managers oversee all food and beverage operations in hotels, resorts, or restaurants, ensuring quality, cost control, and compliance with health regulations.
  1. Resort Assistant Manager
  • Resort managers handle the operations of resorts, which may include accommodation, entertainment, dining, and activities, focusing on guest satisfaction and seamless experiences.
  1. Tourism and Travel Consultant
  • Tourism consultants advise clients on travel destinations, accommodation, and activities, often arranging travel plans and packages for tourists and corporate clients.
  1. Catering Assistant Manager
  • Catering managers plan, organize, and manage the provision of food services at events or in large-scale operations, such as hotels, conference centers, or catering companies.
  1. Guest Relations Assistant Manager
  • Guest relations managers focus on enhancing the guest experience, handling guest inquiries, complaints, and requests to ensure satisfaction and brand loyalty.
  1. Casino Assistant Manager
  • Casino managers oversee the operations of casinos, managing staff, ensuring regulatory compliance, and providing excellent service to guests.
  1. Cruise Ship Assistant Manager
  • Cruise ship managers handle the onboard operations of cruise lines, including accommodations, food services, activities, and entertainment, ensuring passengers have a high-quality experience.
  1. Hospitality Consultant
  • Hospitality consultants provide expert advice to businesses in the hospitality sector, helping to improve operations, customer service, financial management, and business strategies.
  1. Revenue Assistant Manager
  • Revenue managers focus on maximizing the revenue potential of hotels or resorts by analyzing market demand, optimizing pricing strategies, and managing room availability.
  1. Resort Operations Staf
  • Resort operations team ensure that all aspects of a resort’s operations—such as front desk, housekeeping, maintenance, and activities—run smoothly and efficiently.
  1. Spa Manager
  • Spa managers oversee the operations of wellness centers or hotel spas, ensuring high-quality service, managing staff, and focusing on guest health and relaxation experiences.
  1. Hospitality Marketing Manager
  • Marketing managers in hospitality develop and implement strategies to promote hotels, restaurants, or tourism services, focusing on branding, digital marketing, and guest engagement.
  1. Corporate Travel Manager
  • Corporate travel managers coordinate travel arrangements for employees of organizations, ensuring efficient and cost-effective travel plans for business trips.
  1. Luxury Hospitality Manager
  • Specializing in luxury hotels, resorts, or restaurants, these managers focus on providing high-end, personalized services to wealthy clients or exclusive guests.
  1. Sustainability Manager in Hospitality
  • Focused on sustainable hospitality, these managers implement eco-friendly practices in hotels or resorts, reducing environmental impacts while maintaining service quality.
  1. Culinary Arts Assistant Manager
  • For those with an interest in food, culinary arts managers oversee kitchen operations, menu development, and food quality in restaurants or hotel dining establishments.
  1. Hospitality Entrepreneur
  • Graduates may choose to start their own business in the hospitality sector, such as a boutique hotel, a restaurant, or an event planning company.

 

  • Malaysia: Starting salaries range from MYR 24,000 to RM 40,000 per annum, depending on experience and industry.
  • International: Salaries vary widely; research specific regions for accurate figures.

Tuition Fee and Scholarship

For details about the tuition fees, kindly email admission@lincoln.edu.my or imd@lincoln.edu.my or finance@lincoln.edu.my

Yes, for details about our scholarship schemes, kindly email admission@lincoln.edu.my or imd@lincoln.edu.my or finance@lincoln.edu.my

Yes, for details, kindly email admission@lincoln.edu.my or imd@lincoln.edu.my or finance@lincoln.edu.my

Further Education

 

  • Master of Business Administration in Human Resource Management
  • Master of Business Administration
  • Master of Public Administration
  • Master of Business Administration (Global Business)
  • Master of Business Administration in Health Care Management
  • Master of Management
  • Master of Business Information Systems
  • Master of Business Administration in Project Management
  • Master in Tourism Management
  • Master in Railway Infrastructure Management

Graduation Requirements

Pass all subjects

2.00 CGPA

124 Credit hours

·         Philosophy and Current Issues Course/Malay Communication

·         Malaysian Government and Public Policy

·         Appreciation of Ethics and Civilizations

·         Government and Public Policy Malaysia

·         Community Service

Students must also successfully complete all coursework modules and the capstone project, with no outstanding assessments, incomplete grades, or failed courses in their academic record at the time of graduation approval

 

80% 0f attendance

Compulsory to complete Internship/ industrial training to graduate.

No final year project or thesis submission is required. However, students must successfully complete all coursework modules and the capstone project, with no outstanding assessments, incomplete grades, or failed courses in their academic record at the time of graduation approval.

No

  • International students must have proof of good proficiency in verbal and written English. For example, International English Language Testing System (IELTS) score of 5.5 or its equivalent or TEOFL score 550 points. If a student does not meet this requirement, HEPS must offer English proficiency courses to ensure that the student’s proficiency is sufficient to meet the needs of the programme.

 

  • Local students must have Malaysian University English Test (MUET) with Band 3 OR its equivalent.

Compulsory to pay all study fees and any administrative fees.

Full-Time Study: 36 months

40 modules

Course work program

No

No  

·         GCE Advanced (A) Level

Awarding body:

1.AQA

2.Council for the Curriculum, Examination & Assessments (CCEA)

3.Oxford, Cambridge and RSA (OCR)

4.Pearson Edexcel

5. Welsh Joint Education Committe (WJEC) / Eduqas

 

·         International Advanced Level (A Level)

Provider list:

1.Cambridge Assessment International Education

2.Oxford International AQA Examinations

3.Pearson Edexcel

 

·         LRN International GCSE

Yes

Yes, LUC will provide the medium for the test, and the Intensive English Program is available for students who do not meet the requirement. Successful completion allows for admission to program

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