Diploma in Hotel Management
(R4/1013/4/0151) (03/31) (MQA/A 6782)
Programme Overview
The program, Diploma in Hotel Management prepares the students for a rewarding career in the hotel industry. It comprises sound theory and craft based learning (practical classes) with professional internships within the industry. It aims at providing students with the appropriate operational skills for rooms division, reception services, food and beverage service management as well as food production and also focuses on the development of a professional attitude for a career in the hotel industry. After completion of the Hotel Management Diploma, students can either continue their studies to complete the bachelor degree or they can start their professional career at this stage.
Subject Highlights
| Sl.No. | MQA Subject Code | Subject Name | Credits |
|---|---|---|---|
| 1. | HOSP 111 | Introduction to Hospitality Industry | 3 |
| 2. | HOSP 253 | Housekeeping Management | 4 |
| 3. | ENG 413 | English 1 | 3 |
| 4. | COMP 101 | Fundamentals Of Computers | 3 |
| 5. | MPU 2193/MPU 2133 | Kursus Falsafah dan Isu Semasa (Philosophy and Current Issues Course) (MPU 2193)/ Malay Language Communication 1 (International) (MPU 2133) | 3 |
| 6. | HOSP 152 | Front Office Management | 4 |
| 7. | HOSP 243 | Food & Beverages Service Skills | 4 |
| 8 | CULN 242 | Food & Beverage Hygiene | 3 |
| 9 | HOSP 282 | Event Management | 3 |
| 10. | MPU 2222 | Creative Problem Solving (International student) Penyelesaian Masalah Kreatif (Local student) | 3 |
| 11. | HOSP 226 | Restaurant Operations | 4 |
| 12. | HOSP 264 | Human Resource Management in Hotel & Catering | 3 |
| 13. | HOSP 162 | Principles of Hotel & Catering Law | 3 |
| 14 | CULN 244 | Kitchen Management | 3 |
| 15 | HOSP 232 | Beverage Studies | 3 |
| 16 | ENG 423 | English 2 | 3 |
| 17 | COMM 119 | Public Relation | 3 |
| 18 | HOSP 260 | Marketing Hotel & Catering Service | 3 |
| 19 | FRN 101 | Hotel French 1 | 3 |
| 20. | CULN 292 | Science & Health of Culinary study | 3 |
| 21. | MNGT 115 | Business Management | 3 |
| 22. | MPU 2332 | Constitution and Society (International student) Perlembagaan dan Masyarakat (Local student) | 2 |
| 23. | ACCM 131 | Accounting for Hospitality | 3 |
| 24. | ENT 1007 | Entrepreneurship | 3 |
| 25. | HOSP 293 | Hotel Maintenance | 3 |
| 26. | FRN 102 | Hotel French 2 | 3 |
| 27. | CULN 241 | Food Production (Practical) | 4 |
| 28 | HOSP 273 | Industrial Training | 8 |
Entry Requirements
Entry Requirements :
- Passed the Malaysian Certificate of Education (SPM) / Vocational Education Certificate (SPMV) with at least three credits in three subjects; or
- Passed Unified Examination Certificate (UEC) with at least a B grade in 3 subjects; or
- Passing O-Level with at least Grade C in 3 subjects; or
- Passed the Malaysian High School Certificate (STPM) or equivalent with minimum grade C (NGMP 2.0) in any subject; or
- Passed STAM (rank Maqbool); or
- Graduated Community College Certificate MQF equivalent to level 3 in a related field; and
a. Passed SPM with at least a credit in one subject; and
b. Through consolidation program (if necessary); or - Pass the Malaysian Skills Certificate (SKM) Level 3 in a relevant field; and
a. Passed SPM with at least a credit in one subject; and
b. Through consolidation program (if necessary); or - Graduate Certificate in a related field (MQF Level 3) with a minimum CGPA of 2.0; or
- Other qualifications recognized by the Malaysian Government.
English Requirements :
International students are required to have a minimum score of 4.0 in the International English Testing System (IELTS) Malaysian University Test (MUET) with Band 2 or equivalent.
Career Opportunities
- Hotels- Food & Beverage (F&B) Service and Production, Housekeeping, Front Office, Marketing & Sales and Human Resource Department.
- Shipping and Cruise liners- Food & Beverage (F&B) Service and Production.
- Entrepreneurship ( Fast Food Restaurants, Dining Restaurants )
Program Aim
The steady increase in commercial and tourism activities has made career in the hotel industry quite attractive. This programme helps in filling the skills gap and uplifts the standards of workers in the hotel industry as it focuses on training and development of skills. Students are also provided the necessary education that will prepare them for senior- level jobs in the hotel industry. The practical experience acquired by the students through this program promises a fulfilling and rewarding career in this exciting and fast-growing industry.
Graduation Requirements
The Diploma in Hotel Management is a coursework-based programme. Graduation is awarded upon successful completion of all taught courses, prescribed assessments, and the capstone component within the approved study duration.
Graduate Particulars | Requirement |
Mode & Duration of Study | Full Time: 2 Years 6 Months – 30 months |
Programme Structure | Taught course modules: 2 Industrial Training: 1 Semester Total Credits: 90 credits |
Course Modules Completion | Successful completion and passing of all taught courses listed in the approved programme structure |
Continuous (Formative) Assessment | Completion of prescribed assessments for all taught courses and the capstone project, as applicable, including: • Written Assessments • Assignments • Written Test • Quiz • Projects • Portfolio |
Final (Summative) Assessment | Passing of Final examinations for all applicable courses with the approved weightage |
Project Module | Successful completion of the Project, demonstrating the application of any related hotel management skills to solve a practical, real-world problem, including: • Project proposal |
Industrial Training | Successful completion of Industrial Training, demonstrating the application of theoretical knowledge and professional skills in a real industry environment, including: |
Academic Standing | Students must successfully complete all coursework modules and the capstone project, with no outstanding assessments, incomplete grades, or failed courses in their academic record at the time of graduation approval. |
Final Approval | Endorsement by the School, Academic Committees, and approval by the Lincoln University College Senate |
Graduation is awarded only upon successful completion of all prescribed formative and summative assessment components. Students must demonstrate satisfactory attainment of the Course Learning Outcomes (CLOs) and Programme Learning Outcomes (PLOs) in accordance with the approved assessment structure of the Diploma in Hotel Management programme.
FAQ
About The Program
What is the Diploma in Hotel Management program all about?
The program, Diploma in Hotel Management prepares the students for a rewarding career in the hotel industry. It comprises sound theory and craft-based learning (practical classes) with professional internships within the industry. It aims at providing students with the appropriate operational skills for rooms division, reception services, food and beverage service management as well as food production and also focuses on the development of a professional attitude for a career in the hotel industry. After completion of the Hotel Management Diploma, students can either continue their studies to complete the bachelor degree or they can start their professional career at this stage.
The steady increase in commercial and tourism activities has made career in the hotel industry quite attractive. This programme helps in filling the skills gap and uplifts the standards of workers in the hotel industry as it focuses on training and development of skills. Students are also provided the necessary education that will prepare them for senior- level jobs in the hotel industry. The practical experience acquired by the students through this program promises a fulfilling and rewarding career in this exciting and fast-growing industry.
Who should consider this program?
This program is ideal for:
- Aspiring Hospitality Professionals
Individuals looking to start a career in the hospitality sector will find this diploma beneficial. It provides foundational knowledge in hotel operations, customer service, and management skills essential for various roles within hotels and related establishments.
- Career Changers
Those currently working in different fields but interested in transitioning to hospitality can leverage this diploma. The program equips students with the necessary skills and knowledge to make a successful switch, especially if they possess a passion for service and guest relations.
- Recent High School Graduates
High school graduates seeking immediate employment opportunities or those who wish to further their education in hospitality management should consider this diploma. It serves as an entry point into the industry and can lead to advanced studies or specialized training later on.
- Individuals Seeking International Opportunities
For those interested in working abroad, a Diploma in Hotel Management can enhance employability globally. Many international hotel chains prefer candidates with formal qualifications, making this diploma an asset for securing positions in various countries.
- Students Interested in Practical Experience
The program often includes practical training and internships, which are crucial for gaining real-world experience. Students who value hands-on learning and want to apply their classroom knowledge in professional settings will benefit from this aspect of the diploma.
- Those Aiming for Supervisory Roles
Individuals aspiring to take on supervisory or management positions within hotels or restaurants will find that this diploma prepares them for such roles. The curriculum typically covers essential management topics, including human resources, financial management, and marketing strategies tailored to the hospitality industry
- Recent Graduates
Graduates seeking to enhance their employability with advanced business qualifications.
Admission Requirements
What are the admission criteria for the Diploma in Hotel Management?
- Passed the Malaysian Certificate of Education (SPM) / Vocational Education Certificate (SPMV) with at least three credits in three subjects; or
- Passed Unified Examination Certificate (UEC) with at least a B grade in 3 subjects; or
- Passing O-Level with at least Grade C in 3 subjects; or
- Passed the Malaysian High School Certificate (STPM) or equivalent with minimum grade C (NGMP 2.0) in any subject; or
- Passed STAM (rank Maqbool); or
- Graduated Community College Certificate MQF equivalent to level 3 in a related field; and
- a. Passed SPM with at least a credit in one subject; and
- b. Through consolidation program (if necessary); or
- Pass the Malaysian Skills Certificate (SKM) Level 3 in a relevant field; and
- a. Passed SPM with at least a credit in one subject; and
- b. Through consolidation program (if necessary); or
- Graduate Certificate in a related field (MQF Level 3) with a minimum CGPA of 2.0; or
- Other qualifications recognized by the Malaysian Government.
Program Structure and Duration
How long is the Diploma in Hotel Management?
2 Years 6 Months – 30 months
What is the structure of the program?
Kindly refer to our brochure by clicking on the link
https://www.lincoln.edu.my/wp-content/uploads/Brochure/Diploma/diploma-in-hotel-and-Management.pdf
English Proficiency
What is the English proficiency requirement?
International students must have proof of good proficiency in verbal and written English. For example, International English Language Testing System (IELTS) score of 4.0 or its equivalent. If a student does not meet this requirement, HEPS must offer English proficiency courses to ensure that the student’s proficiency is sufficient to meet the needs of the programme.
Can I take an English preparatory course instead?
Yes, the Intensive English Program is available for students who don’t meet the requirement. Successful completion allows for admission to degrees.
How long are test scores valid?
Test scores are valid for two years from the test date.
When should I submit my test scores?
Submit them along with your application or by the deadline outlined by the university.
Accreditation and Recognition
Is the Diploma in Hotel Management program degree recognized by the Malaysian Qualifications Agency (MQA)?
Yes, Diploma in Hotel Management is recognized by MQA and Ministry of Higher Education, Malaysia.
Career Prospects, Opportunities & Remuneration
What is the expected salary range for graduates?
- Malaysia:Starting salaries range from MYR 24,000 to MYR 60,000 per annum, depending on experience, level and industry.
- International:Salaries vary widely; research specific regions for accurate figures.
Alumni Network
Can I access the alumni network?
Yes, as a graduate of the Diploma in Hotel Management program, you will have lifelong access to our global alumni network, which connects you with thousands of professionals across various industries and regions. This alumni network is a valuable resource for networking, career opportunities, and continuous learning. We also host regular alumni events and reunions to help you stay connected and maintain strong industry ties throughout your career.
What are some of the alumni doing now?
Our Diploma in Hotel Management program has produced numerous distinguished alumni who have excelled in various sectors within the hotel and food and beverage industry. Many have advanced to become supervisor of leading hotels and resorts around the world. Some have even launched their own successful ventures, such as restaurants. Others have pursued further studies at Bachelor level. Our alumni continue to make significant contributions to the global hotel and food and beverage industry, driving innovation and excellence in service.
What industries do graduates typically work in?
- Graduates of a Diploma in Hotel Management find opportunities across a wide range of industries, leveraging their skills in hospitality, customer service, and management. The most common career path is in hotel and resort management, where graduates take on roles in various departments such as front office, food and beverage, housekeeping, and guest services. They may eventually progress to managerial positions, overseeing day-to-day operations and ensuring high levels of customer satisfaction.
- In addition to hotel management, many diploma holders work in the restaurant and catering industry, managing dining establishments or catering services. This sector allows graduates to apply their knowledge of food service management and customer relations. Some graduates even choose to start their own businesses, such as restaurants or catering companies.
- Overall, a Diploma in Hotel Management equips graduates with versatile skills that open doors to a wide array of industries, from traditional hospitality roles to entrepreneurial ventures and corporate environments.
Are there opportunities to stay involved with the program after graduation?
Yes, there are many ways for alumni to stay engaged with the Diploma in Hotel Management program. Alumni are encouraged to participate in networking events, industry conferences, guest lectures, and reunions. They can also contribute to the program’s growth by offering internships, recruiting graduates, or serving as mentors to current students. Additionally, alumni have lifetime access to career services, professional development opportunities, and continued learning through workshops, webinars, and industry-focused events. This network helps foster lasting connections and collaboration within the hospitality industry.
Graduation Requirements
What are the minimum academic requirements to graduate from my Diploma in Hotel Management program?
Pass all subjects
What is the minimum CGPA required for graduation?
2.00 CGPA
How many total credit hours must I complete to be eligible for graduation?
90 Credit hours
Are there compulsory core courses that must be passed before I can graduate?
· Kursus Falsafah dan Isu Semasa (Local student)/ Malay Language Communication 2 (International student) · Creative Problem Solving (International student)/ Penyelesaian Masalah Kreatif (Local student) · Constitution and Society (International student)/ Perlembagaan dan Masyarakat (Local student) · Co-curriculum Students must also successfully complete all coursework modules and the capstone project, with no outstanding assessments, incomplete grades, or failed courses in their academic record at the time of graduation approval |
Is there a minimum attendance requirement to qualify for graduation?
80% 0f attendance
Do I need to complete an internship, industrial training, or practical attachment to graduate?
Compulsory to complete Internship/ industrial training to graduate
Are final-year projects, theses, or capstone projects mandatory for graduation?
No final year project or thesis submission is required. However, students must successfully complete all coursework modules and the capstone project, with no outstanding assessments, incomplete grades, or failed courses in their academic record at the time of graduation approval.
Can I graduate if I have outstanding failed or incomplete courses?
No
Are there specific language proficiency or exit test requirements for graduation?
|
What administrative or financial clearances must be completed before graduation approval?
Compulsory to pay all study fees and any administrative fees.
What is the minimum duration of the program?
2 Years 6 Months – 30 months
What is the total module of the program?
28 modules
Is the program Course work or Research based program?
Course work program
Can I take 50% course and then come back after 1 or 2 years and continue?
No
Can I complete the course via Microcredits?
No
Can I enroll via UK qualification level of education such as OTHM if Yes, what level is acceptable?
· GCE Ordinary Level / General Certificate of Secondary Education (GCSE): Awarding body: 1.AQA 2.Council for the Curriculum, Examination & Assessments (CCEA) 3.Oxford, Cambridge and RSA (OCR) 4.Pearson Edexcel 5. Welsh Joint Education Committe (WJEC) / Eduqas
· International General Certificate of Secondary Education (IGCSE) Provider list: 1.Cambridge Assessment International Education 2.Oxford International AQA Examinations 3.Pearson Edexcel
· LRN International GCSE · AQA Level 1 / Level 2 Certificate |
Can I get visa even if I do not have English test result?
Yes